I visited 2 busy malls in Southern California on Black Friday and saw how Gen Zers and millennials are saving the shopping extravaganza

The Irvine Spectrum Center on Black Friday morning.
  • I visited two malls in Orange County, California on Black Friday and found plenty of foot traffic.
  • The Irvine Spectrum was filled with groups of teenagers and long lines to get into stores like Urban Outfitters.
  • Meanwhile, South Coast Plaza's Zara and Madewell had similar lines while luxury retail stores were nearly empty.
I visited two popular shopping malls in Orange County, California during the morning of Black Friday and was shocked to see both were full of shoppers.
The Irvine Spectrum Center on Black Friday morning.
It seems like in-person Black Friday shopping and malls aren't dead as long as teenagers and young adults are ready to spend.
The Irvine Spectrum Center on Black Friday morning.
The "retail apocalypse" was nowhere to be seen at the popular Irvine Spectrum Center the morning of Black Friday.
The Irvine Spectrum Center on Black Friday morning.
Despite the general downfall of malls, the 1.2 million-square-foot outdoor center has continued to be a go-to spot for after-school hang-outs, family dinners, and leisurely weekend shopping trips.
The Irvine Spectrum Center on Black Friday morning.

Source: City of Irvine

And Black Friday was no exception to this generally strong foot traffic.
The Irvine Spectrum Center on Black Friday morning.
When I arrived at the palm tree-lined Irvine Spectrum Center shortly before 8:30 a.m., I was greeted by a stream of cars scouring open parking spots.
The Irvine Spectrum Center on Black Friday morning.
And despite the relatively early hours, the mall was already bustling with people.
The Irvine Spectrum Center on Black Friday morning.
It wasn't as crowded as a typical Saturday afternoon. But for 8:30 a.m., the foot traffic was impressive.
The Irvine Spectrum Center on Black Friday morning.
But there weren't as many families or couples as I had expected.
The Irvine Spectrum Center on Black Friday morning.
Instead, it looked like over half of the consumers were groups of Gen Zers shopping with their friends.
The Irvine Spectrum Center on Black Friday morning.
And this young but powerful demographic seemed to dictate the number of customers inside each shop.
The Irvine Spectrum Center on Black Friday morning.
Stores like Nordstrom and Anthropologie were quiet with only a handful of shoppers.
The Irvine Spectrum Center on Black Friday morning.
But the same couldn't be said for Lululemon.
The Irvine Spectrum Center on Black Friday morning.
Inside, the popular athletic apparel store was packed with long checkout lines reminiscent of Black Friday before the rise of online shopping and COVID-19.
The Irvine Spectrum Center on Black Friday morning.
Similarly, the lines just to get into Urban Outfitters and Swish Studios — a sneaker and streetwear shop — were almost a dozen people long …
The Irvine Spectrum Center on Black Friday morning.
… and consisted mostly of young shoppers.
The Irvine Spectrum Center on Black Friday morning.
Stores like Garage and Levi's were also packed with these younger consumers.
The Irvine Spectrum Center on Black Friday morning.
But at this hour, some Gen Z-beloved brands like Brandy Melville, Tilly's …
The Irvine Spectrum Center on Black Friday morning.
… Pacsun, Vans, and H&M were relatively quiet with only a handful of people filing in and out.
The Irvine Spectrum Center on Black Friday morning.
None of these stores had lines out the door yet.
The Irvine Spectrum Center on Black Friday morning.
But they all had belt barriers set up in anticipation for larger crowds later in the day.
The Irvine Spectrum Center on Black Friday morning.
To my surprise, Old Navy had a robust crowd with a long checkout line, although the age of customers here looked more varied.
The Irvine Spectrum Center on Black Friday morning.
But in general, it seemed like fast fashion stores catered towards young consumers were winning big in the early hours of this year's Black Friday shopping fiasco at the Irvine Spectrum Center.
The Irvine Spectrum Center on Black Friday morning.
I had no doubt the outdoor mall would be significantly more packed later in the day, likely with a more varied demographic.
The Irvine Spectrum Center on Black Friday morning.
But in the morning, Gen Zers looked like they were dominating the mall.
The Irvine Spectrum Center on Black Friday morning.
At South Coast Plaza, the largest luxury mall on the West Coast, the scene was somewhat similar.
South Coast Plaza on Black Friday morning.

Source: South Coast Plaza

The 2.8 million-square-foot mall is filled with over 275 restaurants and stores …
South Coast Plaza on Black Friday morning.
… including high-end retailers like Versace, Yves Saint Laurent, Hermes, and Chanel.
South Coast Plaza on Black Friday morning.
But when I arrived a few minutes past 9:30 a.m., only a handful of people, if any, were milling around these luxury stores.
South Coast Plaza on Black Friday morning.
It was quiet at the likes of Celine, Rolex, and Burberry.
South Coast Plaza on Black Friday morning.
This should be no surprise: Many premium brands don't have Black Friday deals.
South Coast Plaza on Black Friday morning.
And high-income shoppers aren't as impacted by inflation, which means there's less urgency to hunt for discounts, Neil Saunders, GlobalData's retail analyst, told Insider.
South Coast Plaza on Black Friday morning.
Instead, like the Irvine Spectrum Center, most of the crowds were centered around a handful of brands that target younger consumers.
South Coast Plaza on Black Friday morning.
The long checkout lines …
South Coast Plaza on Black Friday morning.
… disheveled displays …
South Coast Plaza on Black Friday morning.
… and general bustle at the mall's Madewell and Zara looked busier than I've seen during normal retail hours.
South Coast Plaza on Black Friday morning.
Instead of teenagters, these stores were primarily filled with what looked to be late-Gen Zers and millennials, although the shoppers at South Coast Plaza often seem to skew older because of the number of luxury retailers.
South Coast Plaza on Black Friday morning.
Meanwhile, Aritzia was buzzing with customers waiting in a surprisingly long dressing room line.
South Coast Plaza on Black Friday morning.
And there were plenty of shoppers fluttering around Lacoste, Sephora …
South Coast Plaza on Black Friday morning.
… Bath and Body Works, Uniqlo, and Victoria's Secret.
South Coast Plaza on Black Friday morning.
The two-floor Forever 21, which historically failed to appeal to Gen Zers before its bankruptcy, was nearly empty.
South Coast Plaza on Black Friday morning.

Source: Insider

But to my surprise, the Lego Store had one of the longest lines at the door. It looked like most of these shoppers were families or parents.
South Coast Plaza on Black Friday morning.
Overall, there seemed to be more families, late Gen Z,ers and millennials at South Coast Plaza.
South Coast Plaza on Black Friday morning.
But brands like Zara and Madewell, which generally appeal to younger demographics, looked like some of the shopping center's most popular stores.
South Coast Plaza on Black Friday morning.
Across both malls, it's evident the in-person Black Friday shopping extravaganza is not just an event of the past.
South Coast Plaza on Black Friday morning.
But this trend isn't specific to just Orange County, California.
Zara at South Coast Plaza on Black Friday morning.
According to Saunders, in-person Black Friday shopping is back, especially for young shoppers and brands that already see plenty of commercial success.
South Coast Plaza on Black Friday morning.
"Old habits seemed to have resumed after the disruption of COVID-19," Saunders said. "The younger consumer is really powering a lot of that. It's very noticeable in stores that cater to the younger demographic."
South Coast Plaza on Black Friday morning.
It's a social event for these shoppers, Saunders says. A time for young friends to see each after spending Thanksgiving Day with their families.
South Coast Plaza on Black Friday morning.
And for brands that already see strong sales throughout the year by targeting younger consumers, it's a time to "strengthen the success trend," Saunders said.
South Coast Plaza on Black Friday morning.
So as long as brands that target Gen Zers and millennials are offering deals, young shoppers will come flocking.
The Irvine Spectrum Center on Black Friday morning.
Read the original article on Business Insider


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