The 50-year rise of Starbucks, from a single Seattle location selling roasted beans to one of the most recognizable brands in the world
Reuters/Jacky Naegelen
- Starbucks is celebrating its 50 year anniversary this March.
- The international chain started selling roasted beans in Seattle in 1971.
- Today drive-thrus and pickup orders are the source of most of Starbucks' business.
- See more stories on Insider's business page.
Photo by Epics/Getty Images
Epics/Getty Images
Source: Starbucks
In 1981, future CEO Howard Schultz first visited Starbucks. The following year he joined as director of retail operations and marketing.AP Photo/Koji Sasahara
Source: Starbucks
In 1982, Starbucks also opened its fifth location, selling brewed coffee for the first time.Thomson Reuters
Source: History Link
In 1983, Schultz was famously inspired by espresso bars in Milan, and hoped to bring the concept back to the US.Photo by: Eddy Buttarelli/REDA&CO/Universal Images Group via Getty Images
Source: Starbucks
The first Starbucks latte was served in downtown Seattle in 1984, testing out Schultz' idea of expanding into espresso drinks.Lauren Edmonds
Source: Starbucks
In 1987, Schultz's coffee house company Il Giornale acquired Starbucks for $3.8 million and becomes the Starbucks Corporation.Scott Olson/Getty Images
Source: Starbucks, Historylink
In 1991 as the coffeehouse concept was catching on in the US, Starbucks differentiated itself with tall, grande, and venti sizes.Source: Delish
By 1992, there were 165 Starbucks locations, and the company completed an IPO at $17 per share.Stephen Brashear/Getty
Photo by Tim Boyle/Newsmakers
Source: Delish
Starbucks first introduced the frappuccino in 1995 as a blend of coffee, milk, and ice. Other customizations would come later.Starbucks
Source: Starbucks
Starbucks' first locations outside of North America opened in Japan and Singapore in 1996.Photo by Budrul Chukrut/SOPA Images/LightRocket via Getty Images
Source: Delish
In 2005, Starbucks hit 10,000 stores around the world including in Japan, Saudi Arabia, and Australia.Photo by Budrul Chukrut/SOPA Images/LightRocket via Getty Images
Source: Starbucks
Starbucks hit a rough patch in 2007, with stock prices plummeting 42% as customers turned to competitors like McDonald's and Dunkin who started offering higher-quality coffee items.AP
Source: CNN
Schultz returned as CEO in 2008 to close underperforming stores, retrain employees, and get Starbucks back to its roots, priming the chain for a comeback.China Photos/Getty Images
Source: CNN
In 2009, Starbucks was early to launch a mobile rewards program and payment method that grew to almost a million members by 2020.Insider Intelligence
Source: Starbucks, Insider Intelligence
In 2011, Starbucks followed design trends to make the logo more minimal, removing the company name and simplifying the color scheme.Starbucks
Source: Insider
Starbucks acquired the chain Teavana for $620 million in 2012.Starbucks
Source: Insider
Starbucks opened its first Reserve Roastery and Tasting Room in Seattle in 2014, a larger-format flagship-style store.Matt Weinberger/Business Insider
Source: Starbucks
That year, Starbucks also launched mobile order and pay, which has become a key part of the business.Source: Starbucks
Cold Brew joined the menu in summer 2015 before it was adopted by other chains.Erin McDowell/Insider
Source: Insider
Instagrammable drinks like the Unicorn frappuccino drove sales in 2017, and customers were able to customize increasingly elaborate drinks.Kate Taylor
Source: Insider
Just five years after they were acquired, Starbucks closed all 379 Teavana stores because they were underperforming.Getty
Source: Beverage Daily
Starbucks faced backlash after two black men were arrested at a Philadelphia Starbucks in 2018 in a viral video, though bystanders said the men did nothing wrong.Mark Makela/Getty Images
Source: Insider
In response, Starbucks closed all 8000-plus US stores for a day in May 2018 for racial-bias education, which also became a permanent part of new hire training.Mark Makela/Reuters
Source: Starbucks
The coffee chain embraced plant-based options, launching the Impossible Breakfast Sandwich and almond and oat milk varieties.Courtesy of Starbucks
Source: Insider
Drive-thru and pickup orders have become key to Starbucks' business, making up 80% of orders prior to the pandemic and even more since then.Photo by Jason Whitman/NurPhoto via Getty Images
Mary Meisenzahl/Insider
Source: Insider
Now, Starbucks is offering employees paid time off to get the COVID-19 vaccine and extended catastrophe pay due to the pandemic.Ted S. Warren/AP Images
Source: Starbucks
from Business Insider https://ift.tt/30ZbOZ8
No comments